Simplify Support with Trezo HelpDesk

Manage tickets, respond faster, and keep customers happy — all from one intuitive platform.

4.9
15k+ reviews
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10K+

Tickets Resolved Daily

98%

User Satisfaction

100+

Integration Options

24/7

Global Support

Trusted by Teams Worldwide
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What is Trezo HelpDesk?

A complete customer service suite for growing teams.

Trezo HelpDesk centralizes support communication across email, chat, and social. Automate repetitive tasks, route tickets intelligently, and track performance — all in real time.

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Intelligent ticket automation
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Performance analytics in real time
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Faster response & resolution workflow
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Centralized Inbox for all support channels
Try It Free
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Powerful Features. Seamless Support.

Everything your team needs to deliver fast, efficient, and personalized customer support — all in one unified platform.

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Smart Routing

Automatically assign tickets based on issue type or workload.

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Unified Inbox

Manage emails, chats, and social messages from one place.

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Real-Time Collaboration

Internal notes and agent chat streamline teamwork.

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Insight Reports

View agent performance, resolution time, and customer trends.

See Trezo in Action

Track conversations, monitor SLAs, and resolve faster — all from one clean dashboard.

  • Real-Time Metrics

    Always know how your team is performing at a glance.

  • SLA Tracking

    Always know how your team is performing at a glance.

  • Custom Views

    Filter by agent, channel, priority, or customer segment.

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Effortless Integrations

Connect Trezo with your favorite tools — no code, no hassle.

Start Your Free Trial
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What Users Are Saying

Hear how Trezo is transforming support for real businesses.

Trezo HelpDesk has completely streamlined our support operations. The unified inbox and real-time dashboard help our team stay aligned and resolve issues faster. We’ve reduced our average response time by nearly 40%.

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Rachel Nguyen
Growth Marketing Lead, BrightDash

I love how easy it is to automate ticket routing and follow-ups in Trezo. It saves our agents hours every week and has improved our SLA compliance dramatically. It’s a must-have for scaling support.

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Michael Brooks
Senior Digital Strategist, Amply Media

Trezo’s integration with Slack and our CRM means our support team never misses a beat. Internal collaboration is smoother, and we’ve seen a noticeable uptick in customer satisfaction since switching.

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Lila Fernandez
Head of Marketing, Corelytics

Get the Latest Support Tips

Join our community of helpdesk pros.

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Flexible Plans That Grow With You

Choose the perfect plan for your team — whether you’re just starting out or scaling fast.

Starter
$0 /monthly

Perfect for individuals or small teams exploring Trezo.

Get Started
  • check 1 Agent Seat
  • check Email Ticket Support
  • check Basic Reporting
  • check Knowledge Base Access
  • check Community Support
Pro
$49 /monthly

Ideal for growing teams that need automation and deeper insights.

Get Started
  • check Up to 10 Agent Seats
  • check Multi-Channel Support
  • check Smart Ticket Routing
  • check SLA & Workflow Automation
  • check Advanced Reporting & Analytics
  • check Integrations with Slack, CRM, etc.
  • check Priority email support

Support Smarter, Not Harder

Insights, best practices, and updates from the Trezo team.

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Mastering Customer Support Workflows

Discover how streamlined workflows can transform your support team's productivity and ensure no ticket ever falls through the cracks.

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The Power of a Unified Inbox

Managing multiple channels? Learn how a unified inbox boosts efficiency, improves response times, and keeps your team in sync.

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Why Automation Is the Future of HelpDesks

From auto-routing to response templates, explore how automation helps your agents focus on what really matters — helping customers.